Payment: All prices displayed on the website are in U.S. Dollars. WISPequipment.com accepts Pay Pal, Discover, Visa, MasterCard and American Express with no surcharge.

If you prefer to pay by wire transfer, please call us at (870) 283-7044 for more details.

Shipment: We strive to ship all "in-stock" orders the same business day if the order is received by 11:00 a.m. PST. Some orders may require a signed credit card authorization form that could delay shipment. In the event that an item is not in stock, we will notify you by e-mail or phone with an estimated delivery time. Sorry, we cannot ship to P.O. Boxes.


Shipping to 48 Continental United States: Most regular shipments under 150 pounds will be via UPS Ground unless the customer specifies another type of shipping on their order form. All UPS charges will be added to the customer's invoice.

Very large or heavy orders will be shipped via motor freight collect, best way, unless specified otherwise by the customer.

Shipping to Hawaii and Alaska: All regular shipments will be via UPS 2nd Day Air. Packages will be limited to 70 pounds. All UPS charges will be added to the customer's invoice.

Return Policy: Equipment Return - No used product may be returned for credit, replacement, or exchange other than as provided for in WISPequipment.com"s Limited Warranty. New, unused/uninstalled, product many be returned in original packing, including all components, cables, software, manuals, etc., within 10 business days of invoice for credit only and may be subject to a 20% restocking fee. All sales of mini-PCI cards, OEM modules, pigtails, connectors, VOIP phones, and other products as may be noted on the respective product pages, are considered final and may be returned for repair or replacement only if they are found to be defective out of the box. Manufacturer’s warranty may apply to these items.

Returns for all Ubiquiti Networks PowerStation and NanoStation products are handled directly by the factory and contacted as follows:

Ubiquiti Networks, Inc.
Technical/Customer Support
Tel. (408) 942-1153
Skype: Ubiquiti_Support
E-Mail: support@ubnt.com


Return Material Authorization - All returns must be accompanied by a WISPequipment.com Return Material Authorization form that may be obtained by contacting WISPequipment.com at sales@WISPequipment.com or (870) 283-7044. Customer is responsible for all return freight charges.

Limited Warranties:

Appropriate Use – Selection of product, its installation and use are the sole responsibility of the customer. WISPequipment.com provides no skill or judgment related to the application of the products it sells.

Manufacturer-labeled warranty - WISPequipment.com sells the products of reputable manufacturers under their respective brand or trade names. WISPequipment.com makes no express or implied warranty as to such goods. Customer remedies for defects of goods are subject to any limitations contained in their manufacturer's terms and conditions to WISPequipment.com and the provisions of the manufacturer's warranty, either or both of which will be furnished upon request. WISPequipment.com is not responsible for any warranty-related issues.

WISPequipment.com-labeled warranty – WISPequipment.com warrants the product sold under its name to be free of defects in materials and workmanship for a period of ninety (90) days from the date of invoice. This warranty does not apply to products that: are opened, altered, or defaced; are not used in accordance with instructions and the normal intended use; or require replacement due to normal use, natural disaster, rust or corrosion, lightning strike, power surge, physical damage to internal or external parts. Defective items may be repaired or replaced at the sole discretion of WISPequipment.com.

THIS WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE GOODS PURCHASED HEREUNDER AND IS EXPRESSLY IN LIEU OF ANY WARRANTIES OR CONDITIONS OTHERWISE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. WE SHALL NOT BE LIABLE FOR LABOR, LOSS OF PRODUCT, CONSEQUENTIAL OR INDIRECT DAMAGE.

Typographical errors: WISPequipment.com is not responsible for typographical errors or omissions relating to pricing, copy, photography or application. In the event of a pricing error we will contact you via e-mail or telephone with the corrected pricing information. We also reserve the right to limit quantities ordered.